Refund and Returns Policy
Effective Date: January 6, 2025
Address: 148 Vista Dr, Kissimmee, Florida (FL)
Phone Number: (863) 547-4711
Email: info@evostreampc.com
Website: https://evostreampc.com
Returns & Exchanges
- We accept returns or exchanges within 30 days of the date of purchase.
- The item must be unused, in its original packaging, and in resalable condition to qualify for a return or exchange.
Return Process
- Contact our customer support team at info@evostreampc.com to initiate a return or exchange.
- Provide your order number and reason for return.
- Once approved, you will receive further instructions on how to return the product.
Refunds
- Refunds will be issued to the original payment method within 5-7 business days of receiving and inspecting the returned item.
- Shipping and handling fees are non-refundable unless the product is defective or the return is a result of our error.
Exchanges
- If you would like to exchange an item for a different size, model, or product, please contact our customer support team for assistance.
Defective Items
- If you receive a defective item, please contact us immediately. We will replace the item at no additional cost or provide a full refund.
Non-Returnable Items
- Personalized or custom orders, and items marked as “Final Sale,” are not eligible for returns or refunds.
For more information on our Sales Policy and Privacy Policy, please visit our website.